General Hot Water
General Hot Water
About Us

The Specialist Hot Water Difference

We're a locally owned hot water specialist serving Marcoola, Sunshine Coast and surrounding Sunshine Coast communities. Unlike typical plumbing contractors juggling various jobs, our focus is exclusively on hot water systems—gas, electric, solar and heat pump installations, repairs, replacements and emergency callouts.

When you contact Marcoola Hot Water, you're speaking directly with the technician who'll be handling your job. No call centres, no commissioned sales teams, no subcontractors. That means honest advice tailored to your household needs, transparent pricing, and skilled workmanship delivered by someone who takes pride in every system they touch. Whether you're dealing with a cold shower emergency or planning an upgrade to a more efficient model, our approach is straightforward: diagnose accurately, quote fairly, and complete the work properly the first time.

Why Trust Marcoola Hot Water

Built on Expertise and Integrity

Our reputation across the Sunshine Coast comes from consistently delivering reliable hot water solutions when homeowners need them most. We're licensed, insured, and completely committed to standing behind every installation and repair with professional service you can depend on year after year.

20 Years Experience 1 2

Hot Water Specialists

We concentrate exclusively on hot water systems rather than general plumbing work, which means deeper knowledge, faster troubleshooting, and the right solution recommended for your specific situation and budget.

Owner-Operated Service

The technician who provides your quote is the same person completing your installation or repair. This direct accountability ensures quality workmanship and eliminates miscommunication common with larger contracting operations.

Honest, Transparent Pricing

No inflated quotes, no hidden fees, no commission-driven upselling. You'll receive straightforward pricing based on what your hot water system actually needs, not what generates the biggest margin for a sales team.

Local Knowledge & Fast Response

Based right here on the Sunshine Coast, we understand local conditions, council requirements, and the urgency of hot water emergencies. We respond quickly and arrive prepared to get your household back to normal.

Meet the Team

Why We Do What We Do

Todd Petrie Image 2

Todd Petrie

Founder

I started this business because I saw too many homeowners being oversold systems they didn't need or receiving rushed installations from subcontractors who moved onto the next job before checking their work properly. Hot water is something every household relies on daily, yet it's often treated as just another plumbing task rather than the specialised service it deserves.

Our approach is different. When you call Marcoola Hot Water, I'm the one answering your questions, visiting your property, and installing or repairing your system. I take the time to explain your options—whether that's a traditional electric model, an energy-efficient heat pump, or a solar-assisted system—so you can make an informed decision. My goal isn't just fixing today's problem; it's ensuring you have a hot water solution that serves your household reliably for years to come, backed by service you can trust whenever you need it.

Our Promise

We promise clear communication, honest recommendations, and skilled installation or repair work completed to the highest standard. Every hot water system we touch receives our full attention, with no shortcuts and no rushing off to the next callout until we're confident everything is working perfectly.

Our Approach

We believe in doing fewer jobs properly rather than cramming in volume. That means arriving on time, listening carefully to your concerns, diagnosing the issue accurately, and delivering solutions that genuinely suit your household needs and budget. It's hot water service the way it should be—straightforward, reliable, and built on respect for your home.

Why Choose Us

Licensed, Local & Accountable

Choosing a hot water specialist means choosing peace of mind. We're fully licensed and insured to handle all types of hot water system work across the Sunshine Coast, and we take full responsibility for every job from initial contact through to final testing and cleanup.

Specialised Hot Water Focus

Our exclusive concentration on hot water systems means we've seen every scenario, diagnosed every fault, and installed every major brand. This specialisation translates directly into faster service and better outcomes for your household.

No Subcontractors, No Sales Teams

The person quoting your job is the person doing the work. This direct relationship eliminates miscommunication, ensures accountability, and means your project receives focused attention rather than being passed between multiple contractors.

All System Types Covered

Whether you need emergency repair on an existing electric tank, replacement with a modern heat pump, or installation of a solar-boosted system, we have the technical knowledge and hands-on experience to deliver quality results across all hot water technologies.

Reputation Built on Results

Our business grows through referrals from satisfied Sunshine Coast homeowners who've experienced the difference that specialist service makes. We're invested in this community long-term, which means standing behind our work and maintaining relationships beyond a single transaction.